What will the dispatcher ask you?
All callers are asked a standard set of questions which will help the dispatcher prioritize your call, and will provide the responding personnel with information before their arrival. The following are just some of the questions we may ask you:
  • Where are you and where did the incident happen?
  • What is the nature of the problem?
  • When did this occur?
  • What is the description of the person or persons involved?
  • What is the description of the vehicle involved (if there was one)?
Please take note that, when giving information, it is strongly advised that you do not exaggerate or "fill in the blanks". It is very important that quick, simple facts be provided so that the information can be provided to the responding services without delay.

Show All Answers

1. When do I call for help?
2. Who do I call if I don't call 911?
3. What will the dispatcher ask you?
4. What if I dial 911 by mistake?
5. What are the hours of the Dispatch Center?