FAQs • West Chester Borough, PA • CivicEngage

I have already paid the citation, Why am I being charge for it again?: If you believe you have paid a citation that you are being billed for you must contact the Parking Services at 610-696-4521.
The customer Service representative will request that you submit proof of payment, a receipt or if payment was made by check, a copy of the front and back of the cancelled check.

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Parking Services

1. How can I obtain Residential Parking Permit?: Log onto www.west-chester.com and click Parking Appeals, Payments, Permits and then click on Permit Application on the next page. Select the permit you need and simply fill out the Residential Permit application.

Note: Permits goes on the 1st business day every August, but not valid until the 1st of September.

2. How do I pay my citation?: There are three options;

1.Citations can pay in person at the parking services office which is located on the 1st floor of the Borough Municipal Building. ( 401 East Gay street )

2. Citation payment can also be done online www.west-chester.com and click Parking Appeals, Payments and Permit.

3.Citation payment can also be drop of at the Silver Drop Box which is located at the Borough Municipal Building surface parking lot and at the Red Drop Box in the municipal building which is located next to the West-Chester Police dispatch window.

Note: Citations can be pay by using a Debit, Master, Visa, Discover Card. (We do accept American Express) Checks are accepted. Once a citation is paid, it’s final, no refunds.

3. I have already paid the citation, Why am I being charge for it again?: If you believe you have paid a citation that you are being billed for you must contact the Parking Services at 610-696-4521.
The customer Service representative will request that you submit proof of payment, a receipt or if payment was made by check, a copy of the front and back of the cancelled check.

4. How can I contest my citation?: 1. Citation can be contest online at www.west-chester.com and click Parking Appeals, Payments and Permit.

2. Citations have to be contested within 14 days the citation was issued.

5. What if I am dissatisfied with the outcome of my dispute?: If you are dissatisfied the outcome don’t pay the citation and wait until you receive a summons from the Magisterial District Court d and appeal your ticket before the magisterial district judge.

6. When are Parking Meters Enforced.: 1. Parking meters are enforced Monday Thru Wednesday from 8am till 10pm. Thursday and Friday from 8am till 12am and Saturday 5pm and 12am

2. Parking meters are not enforced on the following legal holidays. (New Year’s, Martin Luther King’s Birthday, President’s day, Good Friday, Memorial Day, Independence Day, Labor day, Thanksgiving Day and Christmas Day)

Notes: Meters are enforced on Veterans Day, Columbus Day and General Election day.

7. Why did I get a citation when I parked on expired meter and was gone just for a few minutes?: It shall be unlawful and a violation of the provisions of this article for any person to permit a vehicle to remain or be placed in any parking space adjacent to any parking meter while such meter is displaying a signal indicating that the time paid for has expired. Such vehicle shall be considered as parking overtime, and the parking of a vehicle overtime shall be a violation of this article.

8. Why did I get this ticket when there wasn’t a “no parking” sign?: The Borough of West-Chester has numerous traffic and parking rules and regulations that are described in Chapter 104 of the
Borough of West-Chester (Ordinances) A great many of ordinances are considered to be common sense or courtesy. These are things that are ticketed offenses, even if there is no reminder present, such as a sign.

Note: The following is a list of the most common infraction issued throughout the Borough of West-Chester.

1. Too close to stop sign
2. Parked in an intersection
3. Parked in a crosswalk
4. 12” away from the curb
5. Blocking Driveway
6. Obstructing traffic
7. Parking on a sidewalk
8. Blocking Street or Alley
9. Parking in A handicap space without a permit
10. Not moving your vehicle on Street Sweeping Day where is posted
11. Parked at an expired or overtime meter
12. Parked out of meter space
13. Double parked
14. Parked School Zone or Bus Stand
15. Private property
16. Parked within 15’ of a Fire Hydrant
17. Parked against the flow of traffic
18. No Parking Permit Residential, student or leased lots
19. Posted no Parking Zone
20. No stop or Standing
21. Maximum Time Limit
22. No Parking Fire Zone
23. Posted Temporary No Parking

9. Can I receive a parking ticket for Parked on Private Property?: Yes, Violators will be towed at the owner’s expense and the owner and/or violator will be ticketed.

10. What if there are no signs immediately in front of my spot? How do I know how long I can park there?: The beginning and the end of each block is marked (Signage) to help driver know that the entire block is enforced.

11. I only parked for 2-3 minutes and had my flashers on, so why did I get a ticket anyway?: Flashers are an obvious indication that a vehicle’s operator knows not to park in a particular spot. Remember that in the 2-4 minute window your vehicle is parked there, a fire truck, ambulance, or other lifesaving emergency vehicle might be unable to access the street due to your vehicle causing an obstruction.

12. Why did I get a citation for parking the wrong way?: Drivers must obey all parking rules and regulations. We must park our vehicle consistent with flow of traffic.

13. Why was I ticketed for being parked in the yellow when a small section of my car was actually in the yellow?: Yellow curbs are designed to create a safe distance from the intersection so vehicles can turn safely and without view obstructions created by vehicles parked on a yellow curb. There is no allowance for how much of the car is in the yellow before it’s ticketed. Any portion of the car in the yellow Is considered in violation.

14. I received a citation for the 1, 2 or 3 hour maximum, but there was no chalk marks on my tires?: The Borough parking services implemented a license Plate Recognition System (LPR) which does not require vehicles to be chalked.

15. Where do I report a non-functioning meter?: Defective or nonfunctioning meters can be reported to the Borough of West-Chester Parking Services 1-610-696-4521 or www.west-chester.com.