News Flash


Posted on: November 2, 2022

Aqua Scheduled Work on Downingtown Pike



Dear Customer,

I am writing to provide you with details on Aqua Pennsylvania’s construction work that is scheduled in your neighborhood. Before I do, on behalf of Aqua, I want you to know that we hope you and your family are faring well during this COVID-19 pandemic. During this time of uncertainty, please know that the water Aqua Pennsylvania delivers to your home or business remains compliant, meeting or outperforming all standards of the Safe Drinking Water Act. 

The COVID-19 pandemic has shined a greater light on the importance of access to safe drinking water and Pennsylvania Governor Tom Wolf has identified Aqua as part of the life-sustaining business sector that contributes to the health and safety of Pennsylvania. Our ability to continue the uninterrupted delivery of safe drinking water to your homes and businesses is dependent on our ability to continue the necessary replacement of aging water mains.   

As part of our continuing infrastructure improvement program, Aqua Pennsylvania will install a new water main on the following street in East Bradford Township, and West Chester Borough, Chester County. The new 12-inch ductile iron water main will reduce the potential for main breaks and discolored water and improve water flow in the area. 

  • Downingtown Pike between West Marshall and West Ashbridge streets

Construction on the $365,000 project is scheduled to start Wednesday November 16, 2022, with the installation of 1,200 feet of 12-inch ductile iron pipe with completion expected in January. 

Construction will take place weekdays between 9 a.m. and 3 p.m. Access will be provided for emergency, mail and trash service. Residents will have access to their properties, but at times will need to enter from different directions due to changing work zones. 

Following installation, the new main will be flushed, chlorinated and tested for water quality before being placed into service. During the chlorination/testing phase, activity on the job site may be limited. Once the water quality testing has been completed, we will transfer each water service to the new main.  It is important to note the trench will be covered with temporary blacktop at the end of each workday. Permanent restoration will take place in the spring of 2023. 

We will notify customers ahead of any planned water service interruptions and will provide 48 hours advance notice for any scheduled interruption greater than 30 minutes. We are closely monitoring the COVID-19 crisis and will change our practices if and when required. Aqua will have an inspector on the job each day to answer your questions. 

Our employees and contractors have implemented the social distancing and hygiene practices encouraged by the Centers for Disease Control and other agencies. Should you encounter our crews and other employees, please maintain social distancing for your own safety as well as that of our crews. The work we are continuing is recognized as critical and our employees throughout the state are working 24/7 to answer your calls, respond to emergencies and maintain uninterrupted water service.

Please refer to the accompanying door hanger for more information on what to expect as we begin our construction project in your neighborhood.

In addition to reaching our customer service staff and emergency dispatcher at the number listed on the doorhanger accompanying this letter, you may also call me with any questions regarding the project at 610.430.0747. 


Jim Rosser

Construction Superintendent – Great Valley Division

Additional Info...
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