Parking Tickets

How to pay:

Online - Pay by credit card by utilizing our online ticket payment resource.

In Person - Pay in person at the Parking Office during the hours of 8:00 a.m. to 5 p.m. Monday-Friday. You may pay with check/money order or credit/debit card. IF you are paying with cash, you MUST provide exact change. We are located at the Borough Municipal Building:
401 E. Gay Street
West Chester, PA 19380

Mail - Tickets can be paid by mail and sent to the following address:
C/o Parking Violation
Borough of West Chester
Parking Department
401 E. Gay Street
West Chester, PA 19380

Note: For your convenience, all tickets are accompanied with a self-addressed envelope. If using this envelope, be sure to complete the following steps:

Print your name, address, and parking-ticket number on the lines provided

Enclose a check or money order for the correct amount- tickets paid within the first 14 days receive at $10- discount. Do not mail cash

Please write the parking ticket number on the check or money order

Deposit Box - Payments can be dropped off in the silver box that is stationed in the borough municipal parking lot.

Pay By Phone – Dial 610-546-7054 from a touchtone phone and follow the prompts.

Disputes:

All Parking Service disputes must be submitted through the online portal.
All Parking Service disputes must be submitted within 7 days from the date of the original ticket. The office will respond within five (5) business days. If no response is received, email the Director of Parking Services.
If a ticket appeal is denied, the requestor has the opportunity to appear before a judge in District Court. Please note, that this could incur the court costs in addition to the original ticket fine.
As a matter of policy, the following are not acceptable as grounds for appeal:

Another person was driving your vehicle
Conflicts or tardiness going to or returning from appointments
Failure to have an appropriate, sufficient amount of coins or alternate payment methods
Inability to find a valid parking space/ Unavailability of parking spaces
Lack of knowledge of the Borough’s parking regulations
Forgetfulness
Failure to display permit
Inability to see sign
Insufficient funding to pay ticket
Short parking duration

*If your dispute is regarding a ticket written by a West Chester Police Officer, you may reach out to the Police Department to contact the WCPD directly. The Parking Services Department does not have the ability to manage disputes on tickets written by Police. Otherwise, you may need to resolve the issue in court.

Assistance

If you do not have a parking ticket and need ticket information contact the Parking Services office at 610-696-4521 for assistance.