Public Works

WHO ARE YOU GOING TO CALL?

Citizens can help report violations or problems they notice in their local streams before they cause more damage and pollution.  Residence sometimes may be the first to recognize "illicit" discharges being directed into storm sewers r flowing out of storm sewer outfall pipes into streams.  "Dry weather flows" - flows from storm sewer outfall pipes after 72 hours or more without rain - should be reported to your municipality for further investigation.

New storm water requirements from the Pennsylvania Department of Environmental Pollution (DEP) require that your municipality investigate more thoroughly potential illicit discharges (pollutants) into our storm sewers and streams.  You can help by promptly reporting the following events to the authorities listed in the hotline box below.  Here are some of the conditions that you should report and to whom they should be reported.

  • Sediment leaving a construction site during rain events and other construction violations (your county conservation district-send a photo if possible)
  • Observed pollution event or pollutants in stream (DEP)
  • Clogged, leaking or overflowing sanitary sewer lines (your municipality or sewer authority)
  • Inadequately treated effluent from a sewage treatment plant (your municipality/sewer authority and DEP)
  • Spills, hazardous materials (DEP or PEMA hotlines)
  • Illegal dumping into water courses or storm sewers (your municipality, DEP)
  • Dry weather flows from storm sewer outfall pipes into streams (your municipality)
  • Fish kills (Fish Commission, DEP)
  • Water main breaks (Aqua PA or Chester Water Authority, DEP)

Water pollution events can also be reported online through the DEP web site, www.dep.state.pa.us select Environmental Complaints, then Southeast Region.
 

DEP Water Quality Complaint Hotline - Daytime   484-250-5991 or 5970   Weekdays 8:00am - $:30pm
DEP 24-Hour Water Quality Hotline   484-250-5900 or 1-800-255-5158 (toll free)   Anytime, including evenings and weekends
Spills and other Emergencies Hotline   PA DEP 484-250-5900   PA Emergency Mgt. Agency 1-800-424-7362
Off site discharge of sediment   Chester Co. Conservation District 610-925-4920   Send photo, full address, and directions
Clogged, leaking, overflowing sewer lines   West Chester Borough 610-696-5282   After hours call West Chester Police Dept., 610-696-2700
Fish kills, illegal fishing   PA Fish and Boat Commision 717-626-0228   For fish kills, also call DEP at 484-250-5991, 5970 or 5900
Dry weather storm sewer outfall flows   West Chester Borough 610-696-5282   Weekdays during work hours
Broken water mains   Aqua Pennsylvania 610-525-1402   24 hour

For updates, contact the CRC Watersheds Association - 610-892-8731

CONTACT US

Department of Public Works
Borough of West Chester
Phone: (610) 696-5282
205 Lacey Street Fax: (610) 436-1383
West Chester, PA 19382 E-mail: publicworks@west-chester.com

 
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401 East Gay Street
West Chester, PA 19380
Phone: (610) 692-7574
Fax: (610) 436-0009
E-mail the Borough
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