Introduction

This position is located in the Parking Department, and is directly supervised by the Director of Parking.

The function of the Parking Services Clerk is to perform the described duties.

All duties are performed in accordance with Borough policies and guidelines. Any problems or questions that may arise are directed to the Director of Parking.

Duties

1. Provide clerical support for the processing of parking citations and summary warrants.
2. Organize delinquency notices, mailing and collections for all unpaid parking tickets.
3. Maintain data entry, assignment and filing of summary warrants.
4. Insure the accuracy and completeness of all data, reports and records.
5. Prepare weekly and yearly reports as required.
6. Verify all funds forwarded and received from Treasurer's Office.
7. Perform any department related duty as assigned.

For these routine duties the incumbent will be made aware of all deadlines and the normal order they should be completed. In addition to the described tasks, the incumbent will answer questions of residents, both in person and over the phone, or direct them to the appropriate authority in a courteous and helpful manner.

Requirements

This position requires a substantial knowledge and accuracy in a variety of clerical skills (communication on phone, typing, filing, etc.). The incumbent must also be able to deal tactfully and effectively with individuals both on the telephone and in person and negotiate professionally. Demands are placed on the incumbent to complete specific work on time, especially when volume is high. The incumbent must be a high school graduate.

Essential Functions

1. The incumbent must be able to produce and process clear and concise reports.
2. The incumbent must be physically able to operate standard office equipment i.e. computers, copy machines.
3. The incumbent must be physically able to service the general public at the Parking Department office window.
4. The incumbent must be physically able to access records that are in storage.